The role of Steve Ritchie at Papa John’s is going to be very important. This is a company that has a long history in building pizza and side items that people depend on for game season. This has become a company that has helped a lot of people when they have a need for pizza for catering events. All the different types of pizzas and the dedication that goes into making sure that these pizzas are made correctly is something that has given Papa John’s a customer quality service connection in the franchise environment. Consumers that are fans of pizza will typically agree that the pizza franchise that gets the business is going to be the one that has the best customer service.
In order to be the best at customer service you must actually get connected with the customers. This is going to be the thing that makes Papa John’s a franchise that others want to embrace. When President Steve Ritchie came into the job of CEO it was no surprise for people that know how promotions are earned inside of the Papa John’s franchise. When he started as a customer service representative he was only making $6 per hour. He would transition up the ladder in a company where internal promotion is quite common. People that want to grow with the Papa John’s establishment have endless possibilities when they are willing to do the work. Ritchie is a perfect example of this. He has proven, over time, that there is a way to work your way up if you really desire to do so. According to qsrmagazine.com, Papa John’s working on its diversity efforts.
Now that Steve Ritchie Papa Johns is in charge of the world’s 3rd largest pizza company it is time to reflect on what he learned during the time that he took on a franchise store owner role. He has already been in a leadership role for operating one of these type of stores. From this current position, however, he knows that there is a lot more in store. There are more customers and employees to listen to. There is a greater need to push and build this brand.
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